FREQUNT QUESTIONS ANSWER

1. What makes us different from others?
1) Our Excellent Service
For a quick, no hassle quote just send email to ours
We promise to reply with a price within 24 hours - sometimes even within the hour.
If you need an advice, just call our export office, we will answer your questions immediately.
2) Our quick manufacturing time
For Normal orders, we will promise to produce within 25 days.
3) Our Safety Design
Our Storage System is manufactured in a world class facility, designed to produce equipment of the highest quality that will deliver superior "life-cycle" value at a competitive price. All of our pallet racking products conform to and exceed ISO9001 Standard; And are installed accordingly. They are the more stringent and industry respected standards of Europe.
4) Our Special Export Design
We pay very much attention to the export packages. We have plastic clips on the beams to protect the beams from surface damage in the transportation, and got the whole uprights wrapped with transparent plastic film. For rivet shelving systems, we provide pre-packaged service to distributors, to supply rivet shelving and timber board pre-packaged together. Each unit would be packed in an individual carton. Carton would contain uprights, beams, and shelves, together with timber board. We will offer assembly instructions on each carton. This is Ideal for distributors, nobody could beat us on this service. The High Standards in the Design and Manufacturing of its systems

2. What about delivery time?
This depends on the product. Typically standard products are delivered within 20 days.
For the special products is according to the time of setting up of the tooling.

3. What are the payment term?
1) 25% T/T down payment and 75% T/T payment against receipt of the copy of B/L.
2) Letter of credit

4. Can you advise me the quantity of racking system to be fit into a 20 or 40 container?
Yes. Customers need to supply us the information as below:
Pallet Racking/Shelving
#1. The height, width and loading capacity of the frame.
#2. The length and loading capacity of the beam.
#3. The ratio between the frames and beams.
Cantilever Rack
#1. The height and loading capacity of the column.
#2. The length and loading capacity of the arm.
#3. The levels of the arms.
#4. The distance between the columns.

5. May I know the status of my order?
Yes. We will send you information and photos at different production stage of your order. You will get the latest information.

6. What are the most popular size of your products
It depends...For different market, different sizes will be popular. If you tell us where you are, we will see and give you good advices according to your market

7. Can you send us samples for our reference?
Yes, we can send a cut of samples for your reference.
The samples will include a cut of upright, a cut of beam, standard base plate, bolts and nuts, along with our catalogue and disc of production photos.

8. Are we distributor or a manufacturer?
Jiangsu Shunli is a qualified storage rack manufacturer in China which has ISO 9001-2000 certificate.
We produce and export high quality pallet racking and shelving system which have a very high reputation among our customers. Our pallet racking, long span shelving, cantilever racking and rivet shelving, drive in rack, steel mezzanine sell very well among our distributors in Europe, Mideast, Australia, South Africa and Asia.

9. Do we have any advantages of export packages?
We pay very much attention to the export packages.
E. G. We have the plastic clips to protect the beams from abrasion during the transportation.
We have got the whole uprights wrapped with transparent plastic film.